Shipping Policy
Dispatch
Our shipments are generally dispatched from our warehouse in Australia within 1-3 business days from when the order is placed and 0 to 2 business days for express post orders.
Crazy Sock Thursdays will always endeavour to dispatch our products within 24-48 hours however this timeframe is not guaranteed.
Delivery During Peak Sale Periods
Please be advised delivery times may vary due to high order volumes during major events (e.g. Christmas & Black Friday). Delays in dispatch can be up to 2 days. For accurate delivery information please refer to your dispatch email.
Delivery within Australia
Crazy Sock Thursdays charges range from $9.00 to $25.00 for domestic delivery within Australia depending on service selected.
Once dispatched from our warehouse, orders can take from 1-8 business days depending on your location and the delivery option selected. To check delivery times for your area take a look at the Australia Post Network HERE.
Deliveries to the Cocos (keeling) Islands – postcode 6799, may take up to 2 months to deliver via Australia Post.
We offer both standard and express post delivery.
Please be aware the nomination of a business as your delivery address opens signature authority to any person at that business address. This is due to the nature of deliveries to business addresses whereby receptions or mail rooms often sign for and accept parcels in bulk and on behalf of persons located at that address. If your order is shipped to and signed for, on your behalf, at a business address, Crazy Sock Thursdays will not accept responsibility for any parcel that is lost or damaged. We strongly suggest nominating a home address should you place a high value order with us. This will ensure only residents of the address will have signature authority.
We use Australia Post for all our deliveries of Crazy Sock Thursday socks. Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours.
For more information on delivery times and full terms and conditions of this service, see the Australia Post website.
If your complete order has not arrived within the allotted time (8 business days) or if there is a problem with your order, please email us at enquiries@crazysockthursdays.com.au.
Delivery to New Zealand
Delivery times vary depending on international and local delivery services. Shipments are generally dispatched within 1-3 business days. Please allow between 5 and 10 business days for delivery. This timeframe may be extended during peak periods (e.g. Christmas & Black Friday) Dispatch may occasionally be slightly delayed during this period.
If your complete order has not arrived within the allotted time (10 business days) or if there is a problem with your order, please email us at enquiries@crazysockthursdays.com.au.
International Delivery (Outside of Australia and New Zealand)
Delivery times vary depending on international and local delivery services. Shipments are generally dispatched within 1-3 business days. Please allow between 5 and 20 business days for delivery. This timeframe may be extended during peak periods (e.g. Christmas & Black Friday) Dispatch may occasionally be slightly delayed during this period.
Items may be shipped with different providers including AusPost or Sendle.
If your complete order has not arrived within the allotted time (30 days) or if there is a problem with your order, please email us at enquiries@crazysockthursdays.com.au.